SocialPro delivers rights to our customers and we have a clear refund policy. As per our refund policy; you will get a full or partial refund only in case we are unable to deliver your order at the given time after your order placement.
If we deliver your order instantly and on time, we will not make any refund. As per our refund policy, we only issue refunds if we have not placed the order. But if your order is in the queue or in the process, then we cannot refund you.
Is it possible that consumers can get a Refund?
Yes, but under specified conditions, we offer either a partial or full refund.
What are the criteria for issuing a refund by SocialPro?
If an order is not delivered by us due to any systematic or technological error or issue at our end, then you can request for refund.
What if I change my mind after the completion of my order? Can I drop it and get a refund?
No, once you have placed the order, you cannot request for refund.
In which conditions, buyers would not be able to get a refund?
The followings are the circumstances under which customers cannot request a refund from us:
SocialPro is among those few top-notched brands where customers have the greatest satisfaction. It all made possible with our sheer determination and seamless customer experience. 95% of our orders go to completion without any hiccup, but if any technical error occurs, then we are putting a smile on your faces. Here are some important points to consider for the refund policy defined by SocialPro:
Our 100% money-back guarantee is valid for 14 days from purchasing date. And this guarantee is only applicable if we are 100% unable to deliver the service ordered from us. After 14 days, we will not do any refill or refund for any case. We send refills to the Instagram account with the original username. So if you made changes to your Instagram username, we will not be responsible for a free refill.
By purchasing from SocialPro, you should clearly agree that; 1. You understand and decide by yourself about what you are buying. 2. You will not register any dishonest dispute via PayPal, credit card, debit card, or bank. Our payment method is secured and encrypted with SSL. The PayPal gateway used by SocialPro for getting payments is safe and verified. But, you can use your credit card, debit card, PayPal account, bank account, or any other payment source for making the purchase.
Consumers should acknowledge that SocialPro will not be responsible for any chargebacks, conflicts, or payment reimbursement without addressing your case through our customer support team. Any fraudulent attempt to register a dispute or cashback would result in authoritative actions taken by us. And we have the right to reset all the followers/likes/views/comments, eliminate your Instagram account or permanently banning of your account. It is our customers’ responsibility to read out thoroughly and understand our Refund Policy, FAQs, and Terms, and Conditions before placing the order. In case, you are unable to understand any point about our refund policy, you can directly consult our customer support for guidance.